return products

We want to make sure all our beautiful customers are satisfied with their products!

Overview

Our policy, where applicable, lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase, which you can provide via order number. Please email us at hannah@hannahgarrison.com before returning your item to make certain your return is eligible, include your order number in the email.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Please note, different companies may not reflect the refund for a full statement period.

Only regular priced items may be refunded, unfortunately sale or discounted items cannot be refunded.

Exchanges

We only replace eligible items if they are defective or damaged.  If you need to exchange something for the same item, send us an email at hannah@hannahgarrison.com and and include your order number. Then, send your item to: 118 North Main Street, Floor 2 Providence, RI 02903 US.

Shipping

To return your product, you should mail your product to: 118 North Main Street, Floor 2 Providence, RI 02903 US.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We want our customers to be satisfied and return damaged products. Inspired by an ancient form of communication and birthed from the oceans and beaches of Block Island, Rhode Island. Designed and developed by cousin duo team based out of Providence, RI  re-emerging Jewelry Capital of the World.

Handmade in the USA from ocean tumbled beach stones and recycled brass cast stones dipped in precious metals. Available on leather or chain. Packaged with love in organic and recycled materials. OMstacks represent the sacred unification of the mind, body and spirit and bestow you with balance, guidance, and peace in your journey of life.