purchase returns

We want to make sure all our beautiful customers are satisfied with their orders!

Overview

We strive for customer satisfaction so we offer a 100% refund or replacement on all orders returned to us within 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We know you will love your OMstack but we want to make sure everyone is happy with their purchase! Email us at omstack@gmail.com if you would like to return your OMstack.

To complete your return, we require a receipt or proof of purchase, which you can provide via order number. Please email us at omstack@gmail.com before returning your item to make certain your return is eligible, include your order number in the email.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Once your return is processed, we will issue a refund within seven business days and credit will automatically be applied to your credit card or original method of payment, within 14 days. Please note, different companies may not reflect the refund for a full statement period.

Only regular priced items may be refunded, unfortunately sale or discounted items cannot be refunded.

Exchanges

We only replace eligible items with another product of less or equal value.  If you need to exchange something for a different item than you originally purchased, send us an email at omstack@gmail.com and and include your order number and desired replacement product. Then, send your item to: OMstack: RETURNS 55 Cromwell st, Office 1G, Providence RI 02907. 

Shipping

To return your product, you should mail your product to: OMstack: RETURNS 55 Cromwell st, Office 1G, Providence RI 02907. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

sign up and be in the know

Get weekly exclusive deals, coupon codes, and inspiration.

sign up and be in the know

Get weekly exclusive deals, coupon codes, and inspiration.

sign up and
be in the know

Get weekly exclusive deals,
coupon codes, and inspiration.